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Τρίτη 23 Δεκεμβρίου 2008

Not able to view screenshots with Outlook 2003

Here is how you'll fix the problem.

1-Locate the Outlook Temporary Items folder by opening the Registry and locating HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Security\OutlookSecureTempFolder
Navigate to the value of this Key. It should be something like: %USERPROFILE%\Local Settings\Temporary Internet Files\OLK3D\ where OLK3D is some randomly generated string that always starts with OLK
2-Quit Outlook
3-Delete the contents of the folder
4-Launch Outlook


One note: you may not be able to navigate to this folder with your mouse. I was unable to see the OLK folder on my machine and instead copied the path from RegEdit into my explorer navigation (pasting into start->run would have also done the trick). Manually opening up the folder allowed me to delete the files and solve the problem as well.

 

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